factory reset an HP laptop - Windows 10

How to factory reset an HP laptop - Windows 10

If you are having trouble with your HP laptop and need troubleshooting, a factory reset can be a quick and good option. Or if you are looking to change ownership of your HP laptop,

Factory reset your HP laptop

can help to erase everything quickly including your personal files on HP laptop.

If you follow this article, it will show you

two options to factory reset an HP laptop

- for Windows 10 on HP Pavilion, Envy, EliteBook, OMEN, Spectre, Stream, ZBook, Folio, Compaq or other PC brands.

Tips: When booting your laptop/notebook to factory settings, please remember to connect your laptop/notebook to a power source as the reset process cannot be interrupted.

2 options to factory reset an HP laptop:

Option 1: Can still login to HP laptop normally

Option 2: Cannot login to HP laptop normally

Option 1: Can still login to HP laptop normally

If you are still able to log in to your HP notebook, you can perform a factory reset through Windows 10 Settings.

Step 1: Get into your HP laptop.

Step 2: Search in the search bar

"Reset this PC"

, and click the result.

Step 3: Choose

recreation

option, and then click

"First steps"

under Reset this PC.

Step 4: Choose an option

"Keep my files"

or

"Remove all"

.

If you want to change ownership of your HP notebook, choose

Remove all

is a good idea as it will remove all your personal files, apps and settings.

Step 5: If you choose

keep my files

, you will be prompted that the apps will be removed and you can click

Next

and then go to

step 7

.

If you choose

Remove all

, you need to choose which drive to erase.As you can choose

"Only the drive where Windows is installed"

or

"All Drives"

, and then go to step 6.

Step 6: Two options to choose from:

If you just want to remove your files, choose

"Just remove my files"

.

If you also want to clean the drive, choose

"Remove files and clean up drive"

.

Step 7: In this step, you can see what will be removed after resetting this PC. If you want to safely reset your HP laptop, click

"Reset to default"

, and then your laptop will reboot and start resetting.

Step 8: Wait for the reset process to complete. This takes a while.

Option 2: Cannot login to HP laptop normally

If you

You forgot your HP laptop login password

, or the laptop has a blue or black screen that prevents you from logging on to Windows normally, you may need to troubleshoot these issues outside of the system without logging on normally.

If your HP laptop came with a CD, you can use it to reinstall/repair the system or factory reset your HP laptop. If you want to restore your HP laptop, take a look

How to restore HP laptop without password login

.If you want to reinstall the system, go and have a look

How do I reinstall Windows 10?

.

If you want

Factory reset your HP laptop using the CD

, go ahead and follow the steps below.

Factory reset HP laptop with CD

Step 1: Insert the CD into your HP laptop and set your HP laptop to boot from the CD.

Step 2: When you get to the installation screen, click

Next

, and then click

"Repair Your Computer"

.

Step 3: Click

"Troubleshooting"

.

Step 4: Click

"Reset this PC"

.

Step 5: There are two options to choose from:

If you want to keep your personal files, choose

"Keep my files"

.

If you want to remove your personal files, choose

"Remove all"

.

Step 6: Select the system

windows 10

.

Step 7: If you select Keep my files option, click

"Reset to default"

Press and then the reset process will start.

If you select the Remove everything option, you need to choose which drive to erase. You can choose

"Only the drive where Windows is installed"

, or

"All Drives"

.

Step 8: After selecting the drives, you can also select two options:

If you want to keep your HP laptop, you choose

"Just remove my files"

, and then click

Reset to default

to restart the computer and begin the reset.

If you want to recycle or change ownership of your HP laptop, you choose

"Full Clean Drive"

.

Step 9: Wait for the reset process to complete, it will restart several times.

Factory reset the HP laptop using HP Recovery Manager

If you cannot start your HP laptop normally and cannot log in, you can also use HP Recovery Manager to reset your laptop.

Step 1: Shut down your HP laptop.

Step 2: Disconnect all other external devices and cables such as personal media drives, USB drives, printers, and fax machines besides the monitor, keyboard, mouse, and power cord.

Step 3: Start your HP laptop and press

"F11"

button repeatedly until the

Choose an option

screen appears.

Step 4: Click

"Troubleshooting"

.

Step 5: And then click

"Recovery Manager"

to open HP Recovery Manager.

Step 6: Choose

"System recovery"

.

Step 7: If necessary, you can follow the on-screen instructions to back up your files.

Step 8: When the backup process is complete, click

Next

move on and

Factory reset your HP laptop

.

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